Delivering digital

The Government Digital Strategy sets out how government will redesign its digital services to make them so straightforward and convenient that all those that can use them prefer to do so.

At TSO we help clients to digitise services, creating more user-friendly, efficient transactions and delivering better services at lower cost.

User experience research and design

By starting with understanding user need - testing prototypes and updating them iteratively in line with user feedback - we can ensure that the finished service will be easy to use and encourage greater take-up.

Technology architecture

Our solutions experts work with clients to define the right combination of technology, infrastructure and approach to deliver business objectives.

Web and software development

We have a large software development team with an extensive range of academic and professional qualifications and experienced in a wide range of technologies and platforms. Wherever possible we employ Open Source tools and open standards.

Project management

We use Agile, Waterfall (PRINCE2) or a mixed approach to managing the software development lifecycle as appropriate and as required by clients.

Linked data solutions

Our OpenUp® standards-based platform enables data to be unlocked, linked and shared so systems can communicate through shared standards and APIs.

Find out more about our platform here

Information governance

It is important that users can rely on the integrity and provenance of the information they are using. We use the W3C PROV standard in solutions to make available a machine-readable audit trail to users.

Security and availability

We operate an IL3 secure hosting environment, an accredited Public Sector Network (PSN) connection and are accredited to ISO 27001 Information Security standard. All infrastructure solutions are designed with resilience built in, including geographic failover to ensure there will be continuous service provision.

Content design

Our content team writes clear, accurate content based on user need to help people complete tasks quickly and simply.

Public sector organisations can buy TSO's services quickly and easily through a range of frameworks including the Government Digital Services Frameworkopens in new window and G-Cloudopens in new window

Find out more about our services available through the Digital Services Framework. 

Find out more about our services available through G-Cloud

Read about some of the solutions we have developed for our clients