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For any business, understanding your customer is vital. Some appreciation of the customer can come from analysing data such as sales figures and buying patterns. The challenge is to avoid interpreting this through your own frame of reference, which could be very different to that of your customer. The only way to really begin to understand your customer is to speak to them! It sounds obvious, but is too often ignored.
The Cabinet Office Organograms project - Moving Linked Data into production and reaping the benefits
The Organograms was a complex project. It was the first occasion on which every government department published RDF. The long term success of the project depended upon engaging users with low levels of technical knowledge in order to produce the outputs…
It’s no secret that smartphone ownership is on the up, and with the recent announcements about the new iPhone 5, focus will once again be on their growing adoption. The statistics change by the day, but it’s safe to assume that over 50% of the UK mobile phone users now have a smartphone. Some analysts predict that within two years, 90% of mobile users will have no choice but to own a smartphone – even if they just want to call and text.
There was an element of celebrity at this year’s Semtechbiz with Nick Holzherr of BBC’s Apprentice fame giving the opening keynote about Whisk, his new online company, which uses semantic technology to drive the website. Other interesting talks included those from the BBC covering the Olympics, and from Garlik makers of the RDF store that powers TSO’s own OpenUp® services.
When asked what I did job-wise it used to be enough to say that I worked in publishing. The concept of commissioning, editing and publishing text in a book is easy to grasp. Once the business plan was agreed and the author contracted, the major decisions boiled down to choosing the format, title and cover design.
Publishers and content owners have many options when it comes to choosing a method of publication. The status quo for most consumers is still print books – but that is changing rapidly, and Amazon’s eBook sales often outstrip their print equivalents.
We are delighted that legislation.gov.uk won the best ICT-enabled innovation and enterprise category at the recent UK Public Sector Digital Awards. Legislation.gov.uk was joint winner with the NHS North Central London Cluster Procurement Cooperative - NHS Camden Shared Services.
As digital publishing matures, much is made of content reuse. Rather than thinking in terms of books or even websites, increasingly content can be conceived of and delivered as a service. This service may be delivered via many formats open to us. Whatever the delivery method, content is the constant.
TSO has been working with The National Archives to update the system for consolidation of legislation and automate the identification of changes. It's a complex project that uses TSO's OpenUp services to deliver productivity benefits.
A distinguished panel of judges, including Professor Nigel Shadbolt, had a tough decision to make when judging the shortlisted ideas for TSO's OpenUp contest. The OpenUp final brought together seminar sessions on the challenges and benefits of opening up data with the announcement of the winning idea from Tony Hirst.